Memodyne Official Website › Contact
ContactContact the Memodyne order desk, or this shop's editors
Two routes reach this shop, and only one of them can see an order.
Tracking, changes and refunds: +1 (302) 200-3480 and [email protected]. The website, corrections, privacy and press: [email protected]. Writing to the second about the first will cost you a day, and sometimes rather longer.
Which route does what, what to have in front of you before ringing, and the two addresses in New York.
The two Memodyne routes, and what each one can do
| Route | What it can do | What it cannot |
|---|---|---|
| Order support +1 (302) 200-3480 [email protected] | Look up an order, supply tracking, change an address before dispatch, issue a return authorisation, open a refund, read the panel off a physical bottle | Give medical advice, or change anything on this website |
| This shop's editors [email protected] Mon–Fri 9:00am–5:00pm ET | Correct anything wrong on these pages, answer questions about how a page was sourced, handle privacy and press | See an order, find a parcel, or start a refund |
This is the single most useful table on the website. Nearly every slow refund in this category begins with a message sent to the wrong one of these two.
The order ID from the confirmation email, the name the order was placed under, and the delivery postcode. With those three the call takes a minute. Without the first one it cannot start at all.
Memodyne addresses, and which parcel goes where
| Purpose | Address |
|---|---|
| Office — correspondence only | 650 Fifth Avenue, Floor 10, New York, NY 10019, USA |
| Returns — authorised returns only | 1 Astor Place, Floor 8, New York, NY 10003, USA |
Two different buildings. A return sent to the office is the second commonest reason a refund stalls, after a parcel arriving with nothing inside it to identify the sender.
- Do not post a return without a return authorisation. Ask for one on the call.
- Put your name, email and order ID on a sheet of paper inside the box.
- Send it tracked and keep the receipt until the money is back.
- Return postage is the buyer's cost on this policy.
Write to the Memodyne editors
This form reaches the editorial desk. It is the right route for a correction, a question about how something on these pages was sourced, a privacy question or a press enquiry.
It is the wrong route for anything to do with an order, and the surest way to lose a day. For tracking, changes and refunds, telephone +1 (302) 200-3480.
What this shop can answer about Memodyne, and what it cannot
Ask the editors
- What the artwork prints, word for word.
- Where the seller's ingredient list differs from the bottle, and which one this website follows.
- What each published study behind a named ingredient used, and in whom.
- What the lot and certificate references identify, and what they do not.
- How the refund window is counted and what the seller asks for first.
Ask somebody else
- How many milligrams of anything are in a capsule. That figure is not published and this shop will not estimate it.
- Whether this capsule is right alongside a particular prescription. That is a prescriber's question, every time.
- Where a parcel is. The order desk can see that; this desk cannot.
- Whether a claim will be approved. Refund decisions belong to the seller.
- Anything about a memory that has changed noticeably. MedlinePlus is a better starting point, and a clinician is a better one still.
What to say when you ring the Memodyne order desk
Lead with the order ID
Before the greeting is finished. It is the key to everything else on the call, and a conversation that starts with it runs to a minute rather than ten.
Say what you want, not how you feel about it
Tracking, an address change, a return authorisation, a refund. Naming the outcome first lets whoever answers route the call correctly on the spot.
Write down what you are told
A return authorisation number, the returns address, a reference for the call. All three come up later and none of them is easy to reconstruct afterwards.
Ask for the panel if the amounts matter to you
A person holding a physical bottle can read what is printed on it. That is the one route from this website to a milligram figure, and it costs a minute of somebody's time.
Confirm anything important in writing afterwards
A short email to [email protected] restating what was agreed on the call. It takes thirty seconds and it turns a conversation into a record.
Contacting Memodyne: common questions
How do I contact Memodyne about an order?
The order desk, on +1 (302) 200-3480 or [email protected]. That route can see an order, change an address, supply tracking and open a refund.
What is the Memoedyne website address for?
[email protected] reaches the editors. Corrections, typos, privacy questions and press. It cannot see an order.
How do I start a Memodyne refund?
By telephone, with the order ID from the confirmation email. The order desk issues a return authorisation and the returns address on the call.
Where do Memodyne returns go?
1 Astor Place, Floor 8, New York, NY 10003, USA. That is not the office address, and a parcel sent to the office will be delayed.
When is the Memodyne website desk open?
Mon-Fri 9:00am-5:00pm ET. The order desk keeps its own hours and is the faster route for anything urgent.
Who publishes this Memodyne website?
- Questions and Answers on Dietary Supplements. U.S. Food and Drug Administration. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
- Using Dietary Supplements Wisely. National Center for Complementary and Integrative Health, National Institutes of Health. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
- Memory. MedlinePlus, U.S. National Library of Medicine. https://medlineplus.gov/memory.html
Order Memodyne knowing who to ring afterwards
The order desk on +1 (302) 200-3480 for anything about a parcel or a refund, and the editors for anything about these pages. Two routes, kept separate on purpose.
Two bottles $158 · six bottles $294 · 60 days from purchase
Order Memodyne From This ShopLot MEM-26/ME-6233 · 30 capsules, one each morning · dispatched from within the United States
