Memodyne Official Website › Privacy Policy
Privacy PolicyPrivacy on the Memodyne website
This website takes no payment and stores no card details.
Checkout happens on the seller's own system. What reaches this shop is what somebody types into the contact form or sends to [email protected], which is used to reply and for nothing else.
What this website collects, what it does not, where an order's data actually goes, and how to ask for a copy or a deletion.
What the Memodyne website collects
| What | When | Why | How long |
|---|---|---|---|
| Your name and email | If you use the contact form or write to the editors | To reply to you | Until the exchange is finished, then deleted on request |
| The content of your message | The same | To answer the question or make the correction | The same |
| Standard server logs | On every request to any web page | To keep the site running and to see that pages load | Short retention, as the host keeps them |
This website has no account system, no login and no basket. There is nothing to sign up for and nothing stored against a customer record.
- No card number is ever entered on this website. Payment happens on the seller's checkout.
- No advertising profile is built from a visit here.
- No data collected through the contact form is sold or shared for marketing.
- Nothing in the contact form is required beyond a name, an email and a message.
Where Memodyne order data goes
An order is placed on the seller's own checkout, and from that point the seller's privacy terms govern the payment, the name and the delivery address. This shop does not hold a copy of any of it.
The order desk on +1 (302) 200-3480 and [email protected] works from the seller's records. The editorial address in this website's footer cannot see them, which is a privacy property as much as an operational one: an editor has no route to anybody's order.
- A request to delete an order record goes to the order desk, not to this website.
- A request to delete a message sent to the editors goes to the editorial address and is acted on there.
- Neither desk can act on the other's records, which is why the two addresses are kept separate throughout this website.
Cookies on the Memodyne website
This website sets no advertising or analytics cookies of its own. The pages are static files, the stylesheet and script are served from the same domain, and the only third-party request any page makes is to Google Fonts for the two typefaces used here.
A browser blocking that request will render the pages in its own default typefaces and everything else works unchanged.
Your rights over data held by this Memodyne shop
- Ask what is held: write to [email protected].
- Ask for a copy of it, which will be whatever you sent plus any reply.
- Ask for it to be deleted, which is done on request and confirmed in writing.
- Ask for a correction, if a reply recorded something wrongly.
- Complain, to this desk first and to a supervisory authority if the answer is unsatisfactory.
Requests are answered from the editorial address during Mon to Fri 9:00am to 5:00pm ET. For anything relating to an order or a payment, the order desk is the only route that can act.
Children and the Memodyne website
This product is for adults of eighteen and over, and this website is not directed at anyone younger. No data is knowingly collected from a child, and anything that reaches the editorial address from an obviously under-age sender is deleted rather than answered.
Third parties and the Memodyne website
| Third party | What it sees | When |
|---|---|---|
| The seller's checkout | Everything needed to take a payment and dispatch a parcel: name, address, card details, email | Only once you leave this website by clicking an order link |
| Google Fonts | The request for two typefaces, which carries a browser's ordinary headers | On every page load, unless the browser blocks it |
| The web host | Standard server logs of requests made to this domain | On every page load |
| PubMed, the FDA, NIH and MedlinePlus | Nothing from this website. Those are outbound links a reader may choose to follow | Only if a citation link is clicked |
There is no analytics package, no advertising pixel, no session recording and no social embed on any page of this website.
The first row is the one that matters and it is worth being precise about. A click on any order button leaves this website. From that point the seller's own privacy terms apply to the payment and the delivery, and this shop holds no copy of any of it.
Security of anything sent to this Memodyne shop
- Every page on this website is served over HTTPS. A browser that shows anything else on this domain is not looking at this website.
- No page here has a payment field, a card field or a password field. A page that appears to be this shop and asks for any of those is not.
- Email is not a secure channel. Nothing sensitive should be sent to either address, and neither desk will ever ask for a card number by email.
- The order desk asks for an order ID and a delivery postcode to confirm identity. It has no reason to ask for anything else and should be questioned if it does.
- Messages to the editorial address are deleted on request, and are deleted anyway once the exchange they belong to is finished.
The second and third points on that list are the ones worth remembering. Impersonation in this category is common, and the two reliable tells are a payment field on an information page and a request for card details by email.
How long anything sent to the Memodyne editors is kept
| What | Kept for | Deleted |
|---|---|---|
| A contact-form message | As long as the exchange is open | On request, and routinely once the question is answered |
| A reply this desk sent | The same | The same |
| A correction report | Until the correction is made and published | The message is deleted; the correction stays on the page |
| Server logs | Whatever retention the host applies | By the host, on its own schedule |
There is no customer record here to delete from, because this website has no accounts, no basket and no checkout.
A deletion request is answered from the editorial address and confirmed in writing. It takes a sentence to make and it is not refused.
Who publishes this Memodyne privacy policy
- Questions and Answers on Dietary Supplements. U.S. Food and Drug Administration. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
- Using Dietary Supplements Wisely. National Center for Complementary and Integrative Health, National Institutes of Health. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
